Vendor Name: PRINCE2
Exam code: PRINCE2-Practitioner
Exam Name: PRINCE2 Practitioner
Click the link below to get full version
http://www.certifyguide.com/exam/PRINCE2-Practitioner/
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Question: 1
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Which of the following
principles describes this statement?" xxx defines tolerances for each
project objective to establish limits of delegated authority"
A. Manage by stages
B. Focus on products
C. Manage by exception
D. Learn from experience
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Answer: C
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Question: 2
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Which of the following statements
is NOT correct?
The Learn from Experience
principle suggests that lessons should be actively sought...
A. When Starting a Project
B. When Initiating a Project
C. As the project progresses
D. As the project closes
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Answer: B
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Question: 3
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Which of the following
principles uses Product Descriptions to provide clarity by defining each
product's purpose, composition, derivation, format, quality criteria and
quality method?
A. Tailor to suit the project environment
B. Focus on products
C. Manage by stages
D. Continued business
justification
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Answer: B
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Question: 4
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Which of the following
statements is FALSE regarding the Continued Business Justification?
A. The justification for the
project must remain the same throughout the project
B. The justification for the
project should remain valid
C. The justification for the
project may change
D. If the project is no longer
justified it should be stopped
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Answer: B
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Question: 5
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The Manage by Exception
principle sets tolerances for six areas of the project, Time. Cost and Quality
are three of them, what are the other three?
A. Scope, People &
Resources, Benefit
B. Scope, Risk, Product
C. Risk, Benefit, Product
D. Scope, Risk, Benefit
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Answer: A
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Question: 6
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Which statement best explains
the purpose of Tailor to suit the project environment?
A. Ensure project controls are
based on project's scale, complexity, importance, capability and risk
B. To use a set of pre-defined
templates for the size of project
C. To tailor the use of the
principles to suit the project
D. To pick which PRINCE2
processes to apply and which to leave out
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Answer: D
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Question: 7
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Which of the following
statements describes an outcome?
A. Any of the projects
specialist products
B. A result of the change
derived from using the project's products
C. A measurable improvement
resulting from a change
D. Something perceived as
advantages by a stakeholder
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Answer: B
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Question: 8
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Which of the following should
NOT be included in the business case?
A. Reasons
B. Major Risks
C. Business options
D. Business approach
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Answer: D
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Question: 9
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When considering the business
options in the business case, which of these is NOT an option?
A. Do nothing
B. Do the maximum
C. Do the minimum
D. Do something
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Answer: B
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Question: 10
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Which of the following
statements is TRUE with regard to expected benefits?
A. They cannot be assigned
B. They don't need to follow
corporate objectives
C. They should be measurable
D. Tolerances cannot be set
against expected benefits
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Answer: C
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Question: 11
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Who is responsible for
ensuring that the value-for-money solution is constantly reassessed?
A. Business Assurance
B. Senior User
C. Corporate or Programme
Management
D. Reject Support
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Answer: A
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Question: 12
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Which of the following
activities is the Executive responsible for?
A. Ensure the desired outcome
of the project is specified
B. Responsible for the
benefits review plan
C. Assess and update the
Business Case at the end of each stage
D. Responsible for the
Benefits Review Plan post project
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Answer: B
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Question: 13
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Scenario
Additional Information
During the initiation stage
the Project Manager met with the Marketing Director to find out more about the
requirements of the promotional calendar and recorded the following notes:
There has been a reduction in
the order numbers at the MNO Manufacturing due in part to the increased
marketing activities of its competitors. 10% of customers have not re-ordered
in this financial year and staff morale is poor. A number of skilled staff have
left as a result and replacement staff have not been recruited due to the
reduced operation. If the project is successful, a recruitment campaign will be
required to fill the existing staff vacancies and there may be a requirement
for additional staff. Operational costs are likely to increase because skilled
staff are expensive and difficult to find.
In financial terms, there were
a total of 1,500 orders in the last financial year, each with an average profit
of £2k. The Marketing department believes that sending a promotional calendar
to our current and prospective customers would increase orders by at least 10%
with a minimum of 10 further orders from the list of prospective customers
within 12 months from the date of distribution.
The Marketing Director will be
funding the project from the business marketing budget. She believes that the
effect of a good company image portrayed by a successful calendar would last
into a second year. She has forecast the same increase in orders for a second
year and predicts that the annual employee satisfaction survey will show a
measurable improvement in staff morale.
A number of alternatives were
explored, including:
• 20% discount for all repeat customers - not
cost-effective and very short term
• A promotional calendar as a free Christmas gift - would
target current and prospective customers and the benefits would last into a
second year
• A series of television and press advertisements was too
expensive
• A direct mail shot to all customers - benefit would be
short term
• Creation of an internet website - would not suit all
customers
The calendar is seen as the
favored option, as long as the company's competitors do not increase their
marketing activity. Whilst the Marketing department wants a very high quality,
glossy product, the project management team must be aware of the cost this will
incur.
Which 2 statements should be
recorded under the Reasons heading?
A. The Marketing department
believes that sending a promotional calendar to current and prospective
customers will increase orders by at least 10%.
B. 10% of customers have not
re-ordered in this financial year.
C. 1,500 orders are expected,
each with an average profit of £2k.
D. The Marketing department
believes that the effect of a good company image, portrayed by a successful
calendar, will last into a second year.
E. MNO Manufacturing is
experiencing a fall in orders due in part to the increased marketing activities
of its competitors.
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Answer: B, E
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Question: 14
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Scenario
Additional Information
During the initiation stage
the Project Manager met with the Marketing Director to find out more about the
requirements of the promotional calendar and recorded the following notes:
There has been a reduction in
the order numbers at the MNO Manufacturing due in part to the increased
marketing activities of its competitors. 10% of customers have not re-ordered
in this financial year and staff morale is poor. A number of skilled staff have
left as a result and replacement staff have not been recruited due to the
reduced operation. If the project is successful, a recruitment campaign will be
required to fill the existing staff vacancies and there may be a requirement
for additional staff. Operational costs are likely to increase because skilled
staff are expensive and difficult to find.
In financial terms, there were
a total of 1,500 orders in the last financial year, each with an average profit
of £2k. The Marketing department believes that sending a promotional calendar
to our current and prospective customers would increase orders by at least 10%
with a minimum of 10 further orders from the list of prospective customers
within 12 months from the date of distribution.
The Marketing Director will be
funding the project from the business marketing budget. She believes that the
effect of a good company image portrayed by a successful calendar would last
into a second year. She has forecast the same increase in orders for a second
year and predicts that the annual employee satisfaction survey will show a
measurable improvement in staff morale.
A number of alternatives were
explored, including:
• 20% discount for all repeat customers - not
cost-effective and very short term
• A promotional calendar as a free Christmas gift - would
target current and prospective customers and the benefits would last into a
second year
• A series of television and press advertisements• was too
expensive
• A direct mail shot to all customers - benefit would be
short term
• Creation of an internet website - would not suit all
customers
The calendar is seen as the
favored option, as long as the company's competitors do not increase their marketing
activity. Whilst the Marketing department wants a very high quality, glossy
product, the project management team must be aware of the cost this will incur.
Which 2 statements should be
recorded under the Business options heading?
A. Produce a promotional
calendar as a free Christmas gift to current and prospective customers.
B. Use a professional
photographer to create the photographs for the calendar.
C. Create the photographs for
the calendar internally.
D. Outsource the creation of
the calendar to a professional marketing company.
E. Do nothing.
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Answer: A, E
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Question: 15
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Scenario
Additional Information
During the initiation stage
the Project Manager met with the Marketing Director to find out more about the requirements
of the promotional calendar and recorded the following notes:
There has been a reduction in
the order numbers at the MNO Manufacturing due in part to the increased
marketing activities of its competitors. 10% of customers have not re-ordered in
this financial year and staff morale is poor. A number of skilled staff have
left as a result and replacement staff have not been recruited due to the
reduced operation. If the project is successful, a recruitment campaign will be
required to fill the existing staff vacancies and there may be a requirement
for additional staff. Operational costs are likely to increase because skilled
staff are expensive and difficult to find.
In financial terms, there were
a total of 1,500 orders in the last financial year, each with an average profit
of £2k. The Marketing department believes that sending a promotional calendar
to our current and prospective customers would increase orders by at least 10%
with a minimum of 10 further orders from the list of prospective customers
within 12 months from the date of distribution.
The Marketing Director will be
funding the project from the business marketing budget. She believes that the
effect of a good company image portrayed by a successful calendar would last
into a second year. She has forecast the same increase in orders for a second
year and predicts that the annual employee satisfaction survey will show a
measurable improvement in staff morale.
A number of alternatives were
explored, including:
• 20% discount for all repeat customers - not
cost-effective and very short term
• A promotional calendar as a free Christmas gift - would
target current and prospective customers and the benefits would last into a
second year
• A series of television and press advertisements• was too
expensive
• A direct mail shot to all customers - benefit would be
short term
• Creation of an internet website - would not suit all
customers
The calendar is seen as the
favored option, as long as the company's competitors do not increase their
marketing activity. Whilst the Marketing department wants a very high quality,
glossy product, the project management team must be aware of the cost this will
incur.
Which 2 statements should be
recorded under the Expected benefits heading?
A. Increase orders by at least
10% with a minimum of 10 further orders from the list of prospective customers
within 12 months.
B. It will be similar to
calendars sent out in previous years
C. The Marketing department
believes that the benefits of a good company image, as portrayed by a
successful calendar, will last into a second year and bring the same increase
in orders.
D. The calendar will contain
photos of both staff and company products.
E. The Marketing department
want a very high quality, glossy product as they believe this will be more
appealing to customers.
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Answer: A, C
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Question: 16
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Scenario
Additional Information
During the initiation stage
the Project Manager met with the Marketing Director to find out more about the requirements
of the promotional calendar and recorded the following notes:
There has been a reduction in
the order numbers at the MNO Manufacturing due in part to the increased
marketing activities of its competitors. 10% of customers have not re-ordered in
this financial year and staff morale is poor. A number of skilled staff have
left as a result and replacement staff have not been recruited due to the
reduced operation. If the project is successful, a recruitment campaign will be
required to fill the existing staff vacancies and there may be a requirement
for additional staff. Operational costs are likely to increase because skilled
staff are expensive and difficult to find.
In financial terms, there were
a total of 1,500 orders in the last financial year, each with an average profit
of £2k. The Marketing department believes that sending a promotional calendar
to our current and prospective customers would increase orders by at least 10%
with a minimum of 10 further orders from the list of prospective customers
within 12 months from the date of distribution.
The Marketing Director will be
funding the project from the business marketing budget. She believes that the
effect of a good company image portrayed by a successful calendar would last
into a second year. She has forecast the same increase in orders for a second
year and predicts that the annual employee satisfaction survey will show a
measurable improvement in staff morale.
A number of alternatives were
explored, including:
• 20% discount for all repeat customers - not
cost-effective and very short term
• A promotional calendar as a free Christmas gift - would
target current and prospective customers and the benefits would last into a
second year
• A series of television and press advertisements• was too
expensive
• A direct mail shot to all customers - benefit would be
short term
• Creation of an internet website - would not suit all
customers
The calendar is seen as the
favored option, as long as the company's competitors do not increase their
marketing activity. Whilst the Marketing department wants a very high quality,
glossy product, the project management team must be aware of the cost this will
incur.
Which 2 statements should be
recorded under the Expected dis-benefits heading?
A. A high quality, glossy
product will involve additional costs.
B Individuals in the
engineering team who are not selected to appear in the calendar photographs
will become de-motivated.
C The calendar may not result
in the expected 10% increase in orders.
D. Because the Calendar
project is a priority for the MNO Manufacturing Company, the delivery of other
projects within the Marketing department will be delayed.
E. The calendar may not result
in the 10 further orders from the list of prospective customers in 12 months.
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Answer: B, D
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Question: 17
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Scenario
Additional Information
During the initiation stage
the Project Manager met with the Marketing Director to find out more about the
requirements of the promotional calendar and recorded the following notes:
There has been a reduction in
the order numbers at the MNO Manufacturing due in part to the increased
marketing activities of its competitors. 10% of customers have not re-ordered
in this financial year and staff morale is poor. A number of skilled staff have
left as a result and replacement staff have not been recruited due to the
reduced operation. If the project is successful, a recruitment campaign will be
required to fill the existing staff vacancies and there may be a requirement for
additional staff. Operational costs are likely to increase because skilled
staff are expensive and difficult to find.
In financial terms, there were
a total of 1,500 orders in the last financial year, each with an average profit
of £2k. The Marketing department believes that sending a promotional calendar
to our current and prospective customers would increase orders by at least 10%
with a minimum of 10 further orders from the list of prospective customers
within 12 months from the date of distribution.
The Marketing Director will be
funding the project from the business marketing budget. She believes that the
effect of a good company image portrayed by a successful calendar would last
into a second year. She has forecast the same increase in orders for a second
year and predicts that the annual employee satisfaction survey will show a
measurable improvement in staff morale.
A number of alternatives were
explored, including:
• 20% discount for all repeat customers - not
cost-effective and very short term
• A promotional calendar as a free Christmas gift - would
target current and prospective customers and the benefits would last into a
second year
• A series of television and press advertisements• was too
expensive
• A direct mail shot to all customers - benefit would be
short term
• Creation of an internet website - would not suit all
customers
The calendar is seen as the
favored option, as long as the company's competitors do not increase their
marketing activity. Whilst the Marketing department wants a very high quality,
glossy product, the project management team must be aware of the cost this will
incur.
Which 2 statements should be
recorded under the Timescale heading?
A. Benefits will be lost if
the project is not completed on time.
B. A recruitment campaign to
fill the existing staff vacancies will need to take place in the next 12
months.
C. Additional 10% increase in
orders in year two.
D. The prepared calendar pack
must be delivered by the first week in December.
E. The print company requires
a 2 week notification period of the calendar pack delivery.
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Answer: C, D
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Question: 18
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Scenario
Additional Information
During the initiation stage
the Project Manager met with the Marketing Director to find out more about the
requirements of the promotional calendar and recorded the following notes:
There has been a reduction in
the order numbers at the MNO Manufacturing due in part to the increased
marketing activities of its competitors. 10% of customers have not re-ordered
in this financial year and staff morale is poor. A number of skilled staff have
left as a result and replacement staff have not been recruited due to the
reduced operation. If the project is successful, a recruitment campaign will be
required to fill the existing staff vacancies and there may be a requirement
for additional staff. Operational costs are likely to increase because skilled
staff are expensive and difficult to find.
In financial terms, there were
a total of 1,500 orders in the last financial year, each with an average profit
of £2k. The Marketing department believes that sending a promotional calendar
to our current and prospective customers would increase orders by at least 10%
with a minimum of 10 further orders from the list of prospective customers
within 12 months from the date of distribution.
The Marketing Director will be
funding the project from the business marketing budget. She believes that the
effect of a good company image portrayed by a successful calendar would last
into a second year. She has forecast the same increase in orders for a second
year and predicts that the annual employee satisfaction survey will show a
measurable improvement in staff morale.
A number of alternatives were
explored, including:
• 20% discount for all repeat customers - not
cost-effective and very short term
• A promotional calendar as a free Christmas gift - would
target current and prospective customers and the benefits would last into a
second year
• A series of television and press advertisements• was too
expensive
• A direct mail shot to all customers - benefit would be
short term
• Creation of an internet website - would not suit all
customers
The calendar is seen as the
favored option, as long as the company's competitors do not increase their marketing
activity. Whilst the Marketing department wants a very high quality, glossy
product, the project management team must be aware of the cost this will incur.
Which 2 statements should be
recorded under the Costs heading?
A. The MNO marketing budget this
year is £120k.
B. The project will be funded
from the business marketing budget
C. 10 further orders with an
average profit of £2k will deliver a benefit of £20k in the first year.
D. The new company logo is
estimated to cost £4k.
E. Project costs are estimated
to be a total of £26.5k.
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Answer: B, E
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Question: 19
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Scenario
Additional Information
During the initiation stage
the Project Manager met with the Marketing Director to find out more about the
requirements of the promotional calendar and recorded the following notes:
There has been a reduction in
the order numbers at the MNO Manufacturing due in part to the increased
marketing activities of its competitors. 10% of customers have not re-ordered
in this financial year and staff morale is poor. A number of skilled staff have
left as a result and replacement staff have not been recruited due to the
reduced operation. If the project is successful, a recruitment campaign will be
required to fill the existing staff vacancies and there may be a requirement
for additional staff. Operational costs are likely to increase because skilled
staff are expensive and difficult to find.
In financial terms, there were
a total of 1,500 orders in the last financial year, each with an average profit
of £2k. The Marketing department believes that sending a promotional calendar
to our current and prospective customers would increase orders by at least 10%
with a minimum of 10 further orders from the list of prospective customers
within 12 months from the date of distribution.
The Marketing Director will be
funding the project from the business marketing budget. She believes that the
effect of a good company image portrayed by a successful calendar would last
into a second year. She has forecast the same increase in orders for a second
year and predicts that the annual employee satisfaction survey will show a
measurable improvement in staff morale.
A number of alternatives were
explored, including:
• 20% discount for all repeat customers - not
cost-effective and very short term
• A promotional calendar as a free Christmas gift - would
target current and prospective customers and the benefits would last into a
second year
• A series of television and press advertisements• was too
expensive
• A direct mail shot to all customers - benefit would be
short term
• Creation of an internet website - would not suit all
customers
The calendar is seen as the
favored option, as long as the company's competitors do not increase their
marketing activity. Whilst the Marketing department wants a very high quality,
glossy product, the project management team must be aware of the cost this will
incur.
Which 2 statements correctly
define a Business Case risk which should be recorded under the Major risks
heading?
A. Operational costs will
increase as a result of the recruitment campaign.
B. The prepared calendar pack
is to be delivered to the printers by the first week in December.
C. If the calendar quality is
poor customers will not use it, creating the reverse effect and reducing orders
further.
D. If any competitors launch a
calendar at the same time this will reduce the impact of the MNO calendar and
benefits will be reduced.
E. Staff morale will improve
as a result of the promotional calendar.
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Answer: C, D
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Question: 20
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HOTSPOT
Scenario
Additional Information
During the initiation stage
the Project Manager met with the Marketing Director to find out more about the
requirements of the promotional calendar and recorded the following notes:
There has been a reduction in
the order numbers at the MNO Manufacturing due in part to the increased
marketing activities of its competitors. 10% of customers have not re-ordered
in this financial year and staff morale is poor. A number of skilled staff have
left as a result and replacement staff have not been recruited due to the
reduced operation. If the project is successful, a recruitment campaign will be
required to fill the existing staff vacancies and there may be a requirement for
additional staff. Operational costs are likely to increase because skilled
staff are expensive and difficult to find.
In financial terms, there were
a total of 1,500 orders in the last financial year, each with an average profit
of £2k. The Marketing department believes that sending a promotional calendar
to our current and prospective customers would increase orders by at least 10%
with a minimum of 10 further orders from the list of prospective customers
within 12 months from the date of distribution.
The Marketing Director will be
funding the project from the business marketing budget. She believes that the
effect of a good company image portrayed by a successful calendar would last
into a second year. She has forecast the same increase in orders for a second
year and predicts that the annual employee satisfaction survey will show a
measurable improvement in staff morale.
A number of alternatives were
explored, including:
• 20% discount for all repeat customers - not
cost-effective and very short term
• A promotional calendar as a free Christmas gift - would
target current and prospective customers and the benefits would last into a
second year
• A series of television and press advertisements• was too
expensive
• A direct mail shot to all customers - benefit would be
short term
• Creation of an internet website - would not suit all
customers
The calendar is seen as the
favored option, as long as the company's competitors do not increase their
marketing activity. Whilst the Marketing department wants a very high quality,
glossy product, the project management team must be aware of the cost this will
incur.
Using the Project
Scenario and the additional
Information provided for this question In the
Scenario Booklet, answer the
following question.
Lines A to E in the table
below consist of an assertion statement and a reason statement. For each line
identify the appropriate option, from options A to E, that applies. Each option
can be used once, more than once or not at all.
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Answer:
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